---
title: MedCom Solutions | FAQ
description: Resources - FAQ's
---

# FAQ

Please see the frequently asked questions and our answers below.

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Hospitals & Physicians

Our Solutions

Our Partners

- [Do you have experience working with a variety of HIS/Patient Accounting systems? **](https://www.medcomsolutions.com/resources/faqs#)
  
   Yes, MedCom has a long history of working with many different types of HIS and Patient Accounting systems, including, but not limited to, EPIC, Cerner, Meditech, Allscripts, and CPSI.
- [Do you have experience with professional/physician billing? **](https://www.medcomsolutions.com/resources/faqs#)
  
   Yes, MedCom can apply their full listing of services to both professional and technical billing.
- [What clinical areas of expertise do your consultants have? **](https://www.medcomsolutions.com/resources/faqs#)
  
   MedCom's team of consultants have a wide breadth of experience in the healthcare field with backgrounds in Laboratory, Radiology, Pharmacy, Surgery, Revenue Cycle, Reimbursement and IT.
- [Do you offer limited or high level assessments? **](https://www.medcomsolutions.com/resources/faqs#)
  
   MedCom will customize a solution to meet your specific needs. Services range from an introductory assessment to a full complement of services and software solutions.
- [What size hospitals do you work with? **](https://www.medcomsolutions.com/resources/faqs#)
  
   MedCom works with a variety of hospitals, ranging from critical access hospitals to large multi-hospital health systems. With the understanding that no two clients are exactly the same, our team works with each client to create a customized engagement that meets their specific needs.
- [How long does it take to train end users on your CMNavigator software? **](https://www.medcomsolutions.com/resources/faqs#)
  
   End users can be trained in 1 hour sessions - provided onsite or by teleconference.
- [Are your software products hosted locally or on a cloud environment? **](https://www.medcomsolutions.com/resources/faqs#)
  
   MedCom's software solutions are available to be set up locally or in a cloud environment. Contact us today to discuss what is best for you.
- [Do we need to purchase CMNavigator in order to utilize your Chargemaster Management services? **](https://www.medcomsolutions.com/resources/faqs#)
  
   No, CM services are available to clients with or without the use of CMNavigator software.
- [What is the difference between a MPNavigator Report and Comprehensive Pricing Review? **](https://www.medcomsolutions.com/resources/faqs#)
  
   The MPNavigator report illustrates a comparison of your facility pricing against your specific market in order to depict if you fall below, above or near the average as compared with your peers. During a comprehensive pricing review, our consultants will combine results of the MPNavigator report, your payor contracts and specific strategic goals to create a customized and defensible pricing methodology complete with specific line-by-line pricing recommendations, gross and net revenue impact projections.
- [What are Chargemaster Management services? **](https://www.medcomsolutions.com/resources/faqs#)
  
   MedCom professionals can provide coding and pricing recommendations and support for entries in your facilities CDM, based on facility policies.

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